All orders will be processed and shipped within 1‑3 business days (excluding weekends and statutory public holidays). Orders placed on weekends or holidays will be processed on the next business day. No shipments will be arranged on weekends and public holidays.

We deliver to most countries around the world, including the United States, the United Kingdom, Ireland, Australia, Canada, Germany, France and other European countries. We do not support deliveries to PO Boxes or APO/FPO military addresses.

All parcels are shipped from our overseas warehouse. ‑ Standard Shipping: 14‑22 business days ‑ Expedited Shipping: 7‑14 business days

The above transit times are for estimation only. Delays may occur due to customs inspections, bad weather, peak shopping seasons or carrier‑related issues. We cannot guarantee exact delivery dates.

Shipping fees are automatically calculated and displayed at checkout based on your destination country and the total weight of items in your cart. Free‑shipping promotions may be available from time to time, subject to what is shown on the checkout page.

Import duties, customs fees and local consumption taxes incurred at the destination shall be borne entirely by the buyer. We have no control over customs‑imposed charges and do not offer refunds for any customs or duty fees. Some parcels may be opened and inspected by local customs authorities, which may result in shipping delays.

Please double‑check your shipping address before completing payment. If you need to modify your address or order details, please contact customer service within 24 hours after placing your order. No further changes can be made once the parcel has been dispatched.

‑ If tracking shows “delivered” but you have not received your package: please check with your neighbours, property management or local courier first, then contact us within 7 days of the “delivered” status. We will assist you in filing an investigation with the logistics provider. ‑ If loss is officially confirmed by the carrier: we will offer you the option of reshipment or partial refund. ‑ For damaged items upon receipt: please send clear photos of both the outer packaging and the goods within 48 hours of delivery, and we will handle your after‑sales request.

If a parcel is returned to our warehouse due to an incorrect address, recipient refusal or failed delivery attempts, the return shipping cost and any reshipping fees shall be covered by the buyer.

We accept no liability for shipping delays caused by third‑party logistics providers, customs clearance procedures or force‑majeure events.